Job Description
The role of Systems Administrator involves overseeing the operational setup and delivery of learning offers across multiple systems. The primary objective is to ensure seamless integration and efficiency in the following systems:
* Microsoft Dynamics 365
* Learning Management System (LMS)
* Learning Content Management System (LCMS)
Key responsibilities include:
* Maintaining a thorough understanding of processes and procedures for delivering education offers
* Identifying initiatives for process and system improvement
* Problem analysis and resolution with internal and external stakeholders
* Training staff and external contributors
* Gathering business and user requirements
* Testing new systems and enhancements
* Documenting all relevant processes and procedures
Required Skills and Qualifications
* Proven experience in system administration, preferably with LMS, CMS, and MS Dynamics 365/CE/FO
* Ability to translate business requirements into technical requirements
* Experience in improving systems by studying current practices and designing modifications
* Ability to perform testing activities, including identifying test scenarios
* Ability to document system changes and communicate them to the business unit
* Demonstrated ability to work within tight timelines on multiple projects
* Strong communication skills – written and verbal
* Strong interpersonal and relationship management skills
* Experience in system change management
* Project management experience
Benefits
* We are a values-led organisation, committed to creating opportunities, pursuing excellence, and achieving together
* Health and wellbeing sessions, learning labs, generous reward and recognition program
* Hybrid working, allowing you to spend at least two days a week in the office and choose where you spend the other three
* Busy, fast-paced environment that is passionate about what we do
* Paid parental, volunteer, study leave, and the ability to purchase additional leave
* Annual incentive scheme
* Learning and professional development opportunities
* Global mindsets encouraged