HOBAN Recruitment is recruiting for the role of APS6 level Business Analyst on behalf of our client located in SURRY HILLS NSW. This is an exciting opportunity to join a dynamic, high-performing branch focused on improving internal service delivery systems and processes that support disability participants and their goals.
About the Role
In this role, you will support strategic planning and project delivery by analysing business processes, coordinating reporting activities, and designing functional solutions. You will work with internal stakeholders and subject matter experts to improve participant experiences through process simplification, better decision-making frameworks, and sustainable service models.
Key responsibilities include: Producing data-driven reports using statistical techniques. Coordinating branch and divisional reporting to track improvements and performance. Developing business requirements aligned with policies and contracts. Translating data into actionable insights for internal stakeholders. Designing and facilitating workshops and consultations. Establishing governance, compliance, and performance tracking frameworks. Maintaining risk and audit controls, and resolving issues. Evaluating the impact of new process designs and supporting build teams. Verifying solutions to ensure they align with business needs. Benefits Competitive pay rate of $60.26 per hour, including casual loading, providing you with financial stability and recognition for your expertise. 11.5% superannuation to secure your future and support your retirement planning. ASAP start, allowing you to embark on this exciting opportunity without delay. Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time. Collaborative and inclusive work environment that values innovation. Contribute to meaningful service improvements for people with disabilities. Be part of a highly collaborative, mission-driven team. Opportunity to influence national service models and operational standards. About You
You are an experienced business analyst with a passion for service design, data interpretation, and process improvement. You thrive in fast-paced environments and are confident engaging with a wide range of stakeholders.
You will bring:
Strong analytical and problem-solving skills. Experience in business analysis and reporting in complex policy or operational settings. Understanding of governance, compliance and performance frameworks. Excellent communication skills and experience running workshops or consultations. Ability to translate metrics into service improvement strategies. Confidence interpreting and applying legislation and policy. A collaborative, flexible and outcome-focused mindset.
Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role
Positions close for submissions TUESDAY 13th MAY 2025 COB.
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at or visit hoban.com.au/adjustments for additional contact details.
AU$60 - AU$61 per hour + 11.5% superannuation
11.5% superannuation Competitive salary and a broad range of employee benefits Competitive salary and a broad range of employee benefits #J-18808-Ljbffr