Operations Engineering Lead
We are seeking a skilled Operations Engineering Lead to provide technical leadership and oversee the operational health of mission-critical communication systems.
This is an excellent opportunity for individuals with a background in electronics or computer systems engineering, looking to take on a senior role within a fast-paced environment.
Key Responsibilities:
* Provide technical guidance across various technologies including LAN/WAN switching, P25 Voice Networks, Paging Networks, and Microwave Networks.
* Oversee the maintenance and security of public safety systems within the Operations Engineering scope.
* Manage day-to-day priorities and activities of the operations engineering team.
* Act as a technical escalation point for NOC staff and Field Engineers requiring technical assistance.
* Identify systemic issues that may impact operations or customers and drive resolutions using ITIL best practices.
Requirements:
* Tertiary qualifications in Electronics / Computer Systems Engineering or equivalent industry experience.
* ITIL v4 Certification highly desirable.
* Familiarity with telecommunications, land mobile radio, and microwave transmission networks.
* Cisco/Juniper networking certifications and Microsoft/Linux certifications beneficial.
Benefits:
* Opportunity to work with cutting-edge technology and collaborate with cross-functional teams.
* Chance to enhance operational maturity and align services with ITIL best practices.
* Collaborative and dynamic work environment.