* Provide a high standard of administrative support to the Workforce Planning Unit and regional senior management, including handling confidential and sensitive information.
* Input roster records data to determine vacancies and unfilled shifts.
* Assist in the analysis of roster projections to develop QAS rosters in line with QAS Award rostering provisions.
* Ensure timely and accurate preparation of leave and training schedules, liaising with senior management where necessary, to ensure accurate data and reporting is available to enable effective workforce management.
* Coordinate cover for unplanned absences and adhoc staff changes as required by the senior management team.
* Allocate staff for special duties and significant events as required.
* Negotiate with individual frontline staff members in relation to appropriate regional coverage to meet operational requirements as directed.
* Enter data relating to shift changes, annual leave, staff absences and Time Off in Lieu (TOIL) records.
* Assist with the research and preparation of correspondence and provide support with the management of incoming correspondence by distributing and actioning as required.
* Assist with the maintenance of accurate and secure filing and record management systems.
* Ensure the security and confidentiality of files, rosters and associated documentation is managed appropriately and ensure only relevant staff have access to such documentation.
* Manage the maintenance, reporting and currency of QAS databases and information management systems as required.
* Adhere to QAS policy and procedure at all times and escalate any identified issues to the relevant manager.
* Uphold the QAS Statement of Commitment to Aboriginal and Torres Strait Islander peoples and Cultural Safety Policy Statement and prioritise safe, effective, quality healthcare that is free from racism and discrimination.
* Fulfil the responsibilities of this role in accordance with Queensland Public Sector and QAS values.
Applications to remain current for 12 months.
Job Ad Reference: QLD/643108/25
Closing Date: Monday, 30th June, 2025
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Salary match Number of applicants Skills match
Law Enforcement & Emergency Services 1,001-5,000 employees
The objective of the Queensland Ambulance Service (QAS) is to provide timely and quality ambulance services which meet the needs of the Queensland community.
QAS is an integral part of the primary health care sector in Queensland, providing patient transport services and emergency pre-hospital care to the Queensland community.
QAS provides timely and quality ambulance services which meet the needs of the community by providing pre-hospital ambulance response services, emergency and routine pre-hospital patient care and transport services, co-ordination of aero medical services, inter-facility ambulance transport, planning and coordination of multi-casualty incidents and disasters, and casualty room services.
Source: this is an extract from the company's own website
The objective of the Queensland Ambulance Service (QAS) is to provide timely and quality ambulance services which meet the needs of the Queensland community.
QAS is an integral part of the primary health care sector in Queensland, providing patient transport services and emergency pre-hospital care to the Queensland community.
QAS provides timely and quality ambulance services which meet the needs of the community by providing pre-hospital ambulance response services, emergency and routine pre-hospital patient care and transport services, co-ordination of aero medical services, inter-facility ambulance transport, planning and coordination of multi-casualty incidents and disasters, and casualty room services.
Source: this is an extract from the company's own website
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