A government services department is seeking an Enquiries Officer in Ballarat. This role involves delivering frontline customer service through phone and online inquiries, providing essential information and advice, and ensuring compliance in dispute services. Candidates should demonstrate exceptional customer service skills and the ability to manage difficult conversations. This position offers ongoing support, a work-life balance with no weekend work, and the potential for hybrid arrangements after a successful probation period.#J-18808-Ljbffr