HR Manager Australia & New Zealand
Purpose of the job
* Act as the primary HR contact for a defined employee population and location.
* Support managers with development, performance management, engagement, and people‐related interventions aligned with business strategy.
* Drive end‐to‐end HR lifecycle activities to support the company's mission and organizational capability.
* Oversee local HR Shared Services performance, ensuring HR operations and payroll are delivered accurately, on time, and in compliance with SLAs.
* Implement global HR processes locally and provide consistent, high‐quality HR advice to employees and managers.
General duties and responsibilities
HR Business Partnering
* Serve as first point of contact for HR tools, policies, and processes.
* Support Global HRBP in executing people plans aligned with business strategy.
* Partner with business on workforce planning, budgeting, recruitment, L&D, talent, performance, engagement, C&B, and change management.
* Manage recruitment and onboarding for roles below senior department head level.
* Ensure adherence to company values, Code of Conduct, and global HR policies.
Payroll management
* Maintain accurate payroll data (new hires, leavers, changes, absences, bonuses, etc.).
* Execute payroll runs, issue payslips, and resolve payroll errors.
* Manage bank transactions, tax/social insurance payments, reconciliations, and year‐end reporting.
* Maintain payroll processes and respond to payroll‐related employee queries.
HR administration
* Deliver end‐to‐end HR administration across the employee lifecycle.
* Maintain employee data, HRIS updates, and compliance with data protection requirements.
* Administer benefits, insurance, and pension schemes.
* Oversee time/attendance and leave administration.
* Provide consistent HR advice aligned with policies and legislation.
* Maintain HR procedures, manuals, and employee handbook.
* Support annual HR cycles (talent, performance, salary & bonus review).
* Provide HR analytics and collaborate with legal, compliance, tax, and external partners.
* Regularly review and benchmark HR policies to ensure compliance and competitiveness.
Requirements
* 10+ years experience in HR, with 5 years in HR management role, in Retail industry in Australia
* Solid knowledge of HR processes and systems, particularly payroll-related in Australia region
* Demonstrated capability in employee relations, union negotiations, Fair Work matters, EBA (Enterprise Based Agremeent), and reward policy agreements within retail environment.
* Proven experience in effective HR Business Partnering especially with Commercial side with local and global stakeholders
* Experience in reporting to APAC would be an added advantage
* Broad generalist HR experience gained across a variety of businesses, markets, cultures
* International HR experience (international HR projects and processes)
* Experience of using HR software solutions
* Practical, in-depth knowledge of HR administrative procedures
* At least three years of customer-facing experience in an HR/ payroll administrative or support role, in a high-volume, fast-paced, multi-cultural work environment
* Excellent understanding of Employment Law and ability to put knowledge into practice
* Fluency in English and proficient in HR IT system
Education Requirements
* Bachelor's level in Human Resources or Business Administration
* Professional HR qualification would be an advantage
Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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