**Join an iconic business, leaders in Industrial & Safety supplies**:
- **Outstanding employee benefits, with career progression opportunities**:
- **Great Monday-Friday casual role, working with a friendly & supportive team**
Due to exciting growth in the business, we are looking for a mature and reliable **Customer Care Consultant **to join our high performing Trade Store team based in **Singleton NSW.**
**Casual - 38hrs a week**
**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**
**Your key responsibilities will include, but are not limited to**:
- Previous experience in a trade, retail or similar environment is an advantage but not essential
- Housekeeping is important to us! You will need to keep an organised shop and hazard-free warehouse area
- Be comfortable with the use of computers and POS systems
- Capable of handling heavy objects (in excess of 20kg)
- Follow safety requirements on all OHS matters
**To be successful, you will have**:
- Ability to work in a customer focused, successful retail business
- Ability to service your customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Passion to exceed individual and store sales targets
**Job Type**: Casual
**Salary**: $48,000.00 - $55,000.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Singleton NSW: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- do you identify of Aboriginal or Torres Strait Islander descent
- Are you Covid Vaccinated?
**Experience**:
- Customer service: 1 year (preferred)
- retail: 1 year (preferred)
Licence/Certification:
- drivers licence (preferred)
- Forklift Licence (preferred)
Work Authorisation:
- Australia (preferred)