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Service leader level 2

Coolum Beach
Community Integrated Care
Posted: 30 March
Offer description

Overview

Community Integrated Care is currently seeking an experienced, dedicated and compassionate Health and Social Care Professional for the Service Leader - Level 2 position in St Helens. Are you looking for your next challenge? Are you passionate about the care of others and experienced in leading your own team of support workers? Do you want to work for the UK's leading health & social care charity? APPLY NOW!

Benefits & USP's
* Salary from £30,920 to £32,507 per year
* Work doing the things you enjoy, meaning work never feels like work
* Work for a multi award-winning Charity that invests all its profits back into the people we support, our workforce and our local communities
* Managed by supportive senior leaders
* 25 Days annual leave plus bank holidays (for full time, part time is worked out on a pro-rata basis)
* Pension Scheme
* Flexible Working Hours & Shift patterns
* We will pay for your DBS / PVG
* Shopping Discounts Scheme
* Ongoing continued professional development and progression opportunities
* Recommend a Friend Bonus scheme
* Financial Hardship Fund
* Investment in your wellbeing
About the organisation and approach

Community Integrated Care is one of the UK's largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It's exciting and rewarding work, and we're full of pride and passion for what we do. Since the early days, we've grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of Your Life, Your Choice and our strategy Best Lives Possible.

We have strong values and we're proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards. We are focused on our people. Our Support Workers are dedicated and passionate about going the extra mile for the people we support; in return, we invest in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to progress with us.

Who you will be supporting

There are three ladies and two gents who currently live in the five apartments at this service, all of working age. All the people supported here have a diagnosis of a Learning Disability, Autism Spectrum Disorder or Physical Disability. Some of the people supported can at times display behaviours that can be described as challenging to services. All staff have received mandatory training to meet the needs of the people who live at the service, including training specific to individuals' needs (positive behaviour support, PICA, moving and positioning training).

More about the people supported

All the people supported have moved here as other housing options have not worked for them or supported our strategy of 'Best Lives Possible'. By moving to this service they have their own front door and are able to fully realise their individual potential in developing independent living skills. The people supported each have their own interests, such as shopping trips, scenic drives and walks, sensory sessions and coffee shops. They are always open to new ideas and experiences to widen their horizons.

What we are looking for

With experience working in a health or social care setting as a leader, you will have an upbeat positive manner, and a genuine passion for supporting people to be part of their local and wider community. You will also have experience working with people who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times. You should be comfortable using basic IT systems required within the role; training can be offered. You will hold a professional qualification in Health and Social Care (e.g., Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England)).

This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to deliver person-centred outcomes for every person we support. You will drive performance, set the pace and direction within services, promote a positive and passionate culture, and ensure that services are appropriately resourced to change lives for the better.

Values and expectations

Naturally it is important that you share our company values — We Include; We Deliver; We Aspire; We Respect; We Enable — which are at the heart of everything we do and ensure we deliver high quality, consistent care and support. People's values are important, so we look for people with:

* Patience
* Empathy, compassion and sensitivity to others
* A strong work ethic
* Reliability
* Honesty
* Determination
* A problem solver
* Resilience
Apply

If you have read this advert and feel like it's exactly the role and organisation you're looking for, please click Apply to take you through to our short application form.

A Place I Belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to be an organisation that is truly fair and equal to all, where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work. By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce which reflects the people we support and the communities in which we work. We have a plan called A Place I Belong with more information available through our recruitment channels.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please contact

Community Integrated Care is an Equal Opportunities and Disability Confident employer. We're proud to be a Hive HR Employee Voice Certified organisation, demonstrating our commitment to creating a culture where feedback is actively sought and acted upon to drive positive change. In our 2025 Colleague Engagement Survey, 59% of our people shared their feedback, giving us an Employee Net Promoter Score of +34. This score is a benchmark indicator of engagement.

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