Overview
Posted Thursday 12 March 2026 at 2:30 pm
* Part time position – 30.4 hours per week
* Maximum term role until 07 February 2027
* Location – Melbourne, Victoria
About Red Cross
Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
Connect, Match, Support (CMS) is an important migrant support program in Victoria. CMS provides an innovative approach to supporting people seeking asylum and other migrants into employment. This role will focus on building the capability of those involved in the program to become employment ready though group work, and will engage and build relationships with Victorian employers, where people can be matched.
Day to day, you will:
* Lead the project and deliver group work with clients, using an online employment learning platform
* Build relationships and engage with Victorian employers in a planned way
* Provide quality casework support which identifies key client strengths, needs, resources available to meet those needs and the methods to assist the client to achieve meaningful change and self-agency
What you will bring
* Demonstrated sound technical knowledge and proven ability to provide high quality, specialist casework support and case management
* Demonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planning
* Proven ability to identify service gaps and manage complex cases within a context of competing priorities
* Demonstrated cultural competence and the ability to work with people from diverse backgrounds who have experienced grief, loss, torture, and trauma and who experience ongoing safety risks
* A sound understanding of the social political issues and needs impacting migrants in transition (including people seeking asylum, trafficked people and people who have been forced into marriage)
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Life, Health & Wellbeing: You can access a paid 'Me' day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.
Career development: Access to ongoing learning, training, and development.
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4.
For additional enquiries, please contact Fyowna Norton at fnorton@redcross.org.au for a confidential discussion. Please note, email is for enquiries only. Applications must be received online to be considered.
Applications close: Friday, 27 Mach 2026 – interested applicants are encouraged to apply as soon as possible as we will be reviewing applications as they are received and may close this advert only
While we appreciate the interest in our organisation, we will not be engaging with agencies or agency candidates for this position.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
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