Since 1952, the Good Guys Group has been helping families live better for less. We're committed to providing unbeatable deals and exceptional service with our home appliances and consumer electronics.
About Us
We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division.
Celebrating diversity and creativity is at the heart of what we do. Our fast-paced environment fosters innovative thinking and a passion for excellence.
Why Work with Us
* A competitive remuneration package that recognises individual effort, including sales commission and incentives.
* Access to exciting career opportunities and comprehensive training within the JB Hi-Fi Group.
* Fantastic discounts across the JB Hi-Fi Group, including VIP supplier pricing and promotions.
* An Employee Assistance Program providing wellbeing resources for team members and their families.
* A commitment to sustainability, aiming for net zero carbon emissions by 2030.
Job Description
As a supervisor, you will coordinate and oversee a designated area or function within the store, driving sales growth while delivering an exceptional customer experience.
Key Responsibilities:
* Deliver consistent, high-quality customer service.
* Meet established sales budgets and achieve profitable growth.
* Collaborate as part of a team to address customer queries.
* Maintain visual merchandise to a high standard.
* Monitor and process web orders efficiently.
* Ensure compliance with Consumer Law and Safety regulations.
Qualifications
To succeed in this role, you'll need:
* A customer-focused mindset, prioritising their needs above all else.
* The ability to drive results under pressure, consistently meeting targets.
* Talent development skills, identifying and nurturing future leaders.
Additional Information
We're committed to creating a diverse and inclusive workplace culture. If you're passionate about this opportunity, don't hesitate to apply – even if you don't meet every requirement.