Job Description
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As a seasoned IT professional, you will be responsible for providing technical support to our global workforce.
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This role involves managing and maintaining existing IT infrastructure and systems, as well as identifying areas for improvement and implementing solutions to enhance service delivery.
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Required Skills and Qualifications
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A minimum of 3 years' experience in IT infrastructure or support is required. A third-level qualification in Computer Science, Computer Engineering, or a related field is desirable.
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* Backup Technologies: Veeam, Spanning
* Security: SOC/SIEM (Barracuda Skout)
* Telephony: Teams, RingCentral
* Networking: Fortinet, Aruba
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Strong problem-solving skills with excellent attention to detail and customer service focus are essential.
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Benefits
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Fluent English language skills are necessary.
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Responsibilities
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Provide support to end users across multiple sites.
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Act as lead technical resource for internal IT improvement projects.
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Manage third-party vendors to deliver new IT services.
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Administer and maintain existing IT infrastructure and systems.
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Suggest and implement improvements to enhance IT service delivery.
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Drive continuous improvement across all IT infrastructure tools and services.