The Opportunity
At Shine, we champion better justice for our clients. As a part-time, permanent Administration Assistant/Paralegal based in our Melton team, you'll be the first person our clients meet with, making meaningful, long-lasting impact every day for the people we support, our legal teams and the entire firm.
While this role is primarily administrative, it is based at our Melton reception desk and will involve meeting and greeting clients, ensuring the front office, meeting rooms and facilities are clean and tidy. Your proactive nature to look for work will be noticed.
This position is part-time, with working hours Monday to Friday 10am - 3pm.
Responsibilities
* Supporting our legal team with administrative tasks and optimising the use of internal systems to process information.
* Cultivating strong relationships and trust through empathy and understanding, interpreting client needs and connecting them with the right legal team members.
* Applying a keen eye across general filing, indexing medical records, requesting documents, processing expenses, photocopying, mail management and archiving to spot opportunities for improvement.
* Responding to inbound calls, couriers and emails from clients, preparation of new client documents, ensuring they feel looked after, supported and heard.
* Assisting with preparing matters for conference and hearing, including collating briefs to Counsel and experts, legal searches, preparation of court and legal documents and general correspondence.
* Proactively providing chargeable and non-chargeable support to our legal team with general administrative duties, from file opening to closure, to obtain maximum compensation for clients.
What you'll bring
* Previous administration / business support experience.
* Professional presentation with a customer-service focus.
* Accurate typing skills with intermediate Word and Excel skills.
* Keen eye for detail in document management and collation.
* A great communicator both verbally and in writing.
* Empathy and a resolute passion for helping people, especially those who have undergone trauma.
* A recognition of the importance of your role as the gateway to support our clients.
Benefits
* It's our clients, who summon the courage to stand up to injustice.
* It's the communities we are part of and support every day.
* It's our team, who champion what's right and make this place what it is.
* Connect and be you: Get the benefits you need and work with truly authentic people. Enjoy the security of a large, well-established firm that treats you as a person, not a number.
* Challenge and be challenged: We're not here for 'easy'. We want you to take your place and make a real impact, questioning and challenging to grow.
* Achieve and grow: Start your Shine journey with our in-house learning programs, with immediate connection and being set up for success, and real opportunities to step up and grow within your role and beyond.
We are an ASX-listed organisation, standing up for the rights of everyday Australians for more than 45 years. We are committed to diversity and include all ages, disabilities, ethnicity, gender and sexual orientation, and encourage applications from Aboriginal and Torres Strait Islander candidates.
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