We are currently on the search for a highly motivated **Leading Hand **at our** Hobart **branch. This is a full-time permanent position, working Monday to Friday with a great team.
**ABOUT THE ROLE**
Reporting to the Service Supervisor you will lead the workshop service team with the day to day operations and safety requirements.
**What a typical day in the role will look like**:
- Carrying out service, repairs and maintenance of Cat equipment
- Lead and mentor our apprentices and service technicians
- Technical troubleshooting and fault-finding, including diagnostics
- Opening and closing and invoicing service work orders
- Providing quality customer service at all times
**ABOUT YOU**
You still love being on the tools but want to progress your career with a pathway into management. Your strong heavy machinery and earthmoving background with excellent diagnostic skills and technical knowledge will see you succeed.
**What skills and experience we are looking for**:
- A fully qualified Diesel Technician with prior experience leading a team of technicians
- The ability to mentor, motivate and coach apprentices and technicians
- Understanding of computer systems, including Microsoft Office
- Strong communication skills, both verbal and written
- Committed to delivering superior customer service
- Excellent work ethic and a positive attitude
- Effective time management and ability to work unsupervised
- A strong commitment to safety, health & environment procedures
**WHAT IS ON OFFER?...**
- A competitive base hourly rate (dependent on skill and experience) + tool and leading hand allowance + super
- Interest free tool loans
- Uniforms (laundered) & PPE
- Overtime (plenty on offer)
- Ongoing training & development
- Trade Upgrade and career progression opportunities
- Cat parts store discount
- Employee Assistance Program
- Employee Referral Program - refer a mate & receive up to $3000
- Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing
- Save with The Hub, our reward and advantages platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF + more!
If you have the drive and ambition to progress, this could be the start to a long-term career at William Adams.
**Want to know more? **Call our Talent Acquisition Team on 03 9566 0700