Get AI-powered advice on this job and more exclusive features.For most people, selling, buying or renting a property is the most important transaction of their lives. That “transaction” is deeply connected to the idea of “home” from which so many of us draw strength. For that and other reasons, the process of transacting property can be both exciting and terrifying.Our mission is to allow people to feel confident with the property transaction, even if they’ve never done it before. For nearly two decades, we’ve built out a digital platform that connects people with the right real estate agent based on their needs and circumstances.We are extraordinarily fortunate to have this amazing window into peoples’ lives, at these critical moments in which they need to make life-changing decisions. We see many other opportunities to develop products and services that can address real fears and concerns, empowering homeowners to make well-informed, confident decisions.As a Senior UX designer, play a pivotal role in shaping the future of our platform. This is a rare chance to lead end-to-end design for a product that genuinely helps people at a major life moment. You’ll turn complexity into clarity, bringing empathy, craft, and strategic thinking to every interaction across our ecosystem.What You Will DoLead the full UX process—from discovery and research through to prototyping, testing, and implementation.Develop and articulate a UX vision that aligns with our business goals and future ambitions.Create seamless, intuitive experiences that drive homeowner engagement, agent satisfaction, and meaningful business results.Collaborate closely with Product, Engineering, Marketing, and Data teams to turn insights into execution.Champion a user-centered mindset and advocate for design best practices across the organisation.Conduct and synthesize user research to inform product decisions and validate design hypotheses.Design and iterate on wireframes, prototypes, and high-fidelity UI that prioritize usability, accessibility, and emotional impact.Support product and marketing stakeholders, contributing to a growing culture of design excellence.What Success Looks LikeClear and compelling UX vision that influences product strategy and decision-making.Delivery of seamless, frictionless interactions and experiences that enhance trust and satisfaction.Increased adoption of new features, reducing drop-off rates and improving overall platform stickiness.A strong partnership between UX, Product, and Engineering, ensuring design is an integral part of the development process.Established UX design principles and frameworks that elevate the quality and consistency of experiences across the platform.Positive impact on business metrics such as lead-to-agent connection rates, listing volume, and overall revenue growth.Ability to balance delivering a high-quality current state experience while aligning with and progressing towards future state ambitions, ensuring long-term platform evolution.About YouExperienced UX Leader: 7+ years of experience in UX design, with a proven track record of delivering high-impact, user-centered digital products.Visionary & Strategic Thinker: Ability to define and drive a UX vision that aligns with both user needs and business goals.Master of UX & UI Design: Deep expertise in interaction design, visual design, and information architecture.Strong Research & Testing Advocate: Passionate about user research, usability testing, and data-driven decision-making.Collaborative Partner: Skilled in working cross-functionally with Product Managers, Engineers, and other stakeholders to bring designs to life.Innovative & Forward-Thinking: Familiar with the latest design trends, technologies, and best practices in UX.Systems Thinker: Experience creating and scaling design systems that ensure consistency and efficiency.Clear Communicator: Ability to articulate design decisions and rationale effectively to stakeholders at all levels.Driven by Impact: Motivated by measurable outcomes and continuously improving the user experience.Nice to have: Experience designing AI-powered products or features, including working with product and data science teams to integrate AI into user-facing experiences. You understand the challenges of making AI feel human, helpful, and trustworthy.Why You Should Join Local Agent FinderCulture is key at LAF, and we attribute much of our success to maintaining an engaging in-office environment.Here’s why you’ll love working with us:Supportive Culture: Join a vibrant, inclusive workplace where your ideas matter, and teamwork is at the heart of everything.Professional Development: Access to upskilling opportunities and valuable industry insights to grow your career.Flexibility: Enjoy a work-life balance that empowers you to thrive both personally and professionally.Recognition and Rewards: Celebrate achievements with performance-based incentives and a comprehensive recognition program.Purpose-Driven Work: Help real estate agents succeed through our innovative platform and solutions.Where Are WeOur office, located at 14 St Kilda Rd, St Kilda VIC 3182, is close to excellent restaurants, cafes, and just a short 15-20 minute walk from the beach. Conveniently near public transport, we aim to make your workday enjoyable and accessible.Due to the high volume of applications, only shortlisted applicants will be contacted. Thank you for your interest in working at LAF!Check out our team on: https://www.youtube.com/watch?v=f7J60eb2pyESeniority levelMid-Senior levelEmployment typeFull-timeJob functionDesignIndustries: Real Estate and Technology, Information and Media
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