About us:
The transit lounge provides transfer of patients to the transit lounge in a timely, appropriate, and safe manner. The unit provides a safe and comfortable place for patients to wait for collection and to complete final discharge arrangements. The transit lounge is utilised by patients requiring final treatments, patients waiting transport to other facilities for ongoing care and management excluding patients requiring cardiac monitoring. It is utilised for patients requiring completion of discharge paperwork, patients who cannot be collected by relatives/cares, patients who are travelling by ambulance and patients awaiting inter hospital transfers.
About the role:
The Transit Lounge Administration Officer provides and maintains a highly responsive and effective administrative support and customer service function to the Transit Lounge. The Administration Officer contributes to patient safety and patient flow by performing a skilled reception and customer service role to patients and visitors attending the Transit Lounge and the Emergency Department, as well as providing an admission, discharge, and administrative support function to assist Nursing, Medical and Allied Health staff in the department whilst maintaining confidentiality, professionalism, emotional resilience, attention to detail and a data quality focus.
About you:
* Exercise judgement and initiative to resolve immediate problems in situations where precedents have not been established and procedures have not been defined, ensuring a satisfactory outcome is achieved.
* Proficiency in the application of computerised information systems and applications.
* Proven ability to act as an effective member of a multi-disciplinary team in a highly dynamic environment to deliver high quality services to clients.
* Demonstrated understanding of privacy and confidentiality principles and how these apply to the role of the Administration Officer role.
What we offer:
Total remuneration value of up to $75,169 p.a. is comprised of:
* An hourly rate between $38.81 - $43.16 p.h.
* 12.75% employer superannuation contribution
* 17.5% leave loading
Additional Benefits
* Ongoing Professional Development and Education Opportunities
* Flexible Work-Life Balance and Variety
* Generous Salary Sacrificing Options
* Paid Parental Leave
* Employee Assistance Program (EAP)
* Discounted Private Health Insurance
* Fitness Passport
Vaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply:
To apply, please submit the following:
* Your current CV or resume, including referees.
* A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
* Any additional forms / evidence as attached or listed on the Role Description.
For assistance:
* Contact
* Quote the Job Ad Reference (JAR) RK5G648653
Applications close: Monday, 28 July 2025
#Rockhampton
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022 #J-18808-Ljbffr