Primary purpose of position
The Trade Development Officer is responsible for identifying and converting business development opportunities into sustainable, long-term trade growth at the Ports of Townsville and Lucinda. This includes fostering strong relationships with new and existing customers to support retention and expand trade volumes.
This objective will be achieved through close collaboration with various internal and external stakeholders, to deliver tailored solutions that meet customer needs. The role directly contributes to increasing vessel visits, cargo throughput, and overall revenue for the Ports.
Position specific responsibilities
* Contribute to sustainable trade and business growth by identifying, pursuing, and supporting the conversion of new business opportunities across key markets and commodities
* Engage regularly with existing and prospective clients and stakeholders to maintain strong relationships, understand trade needs, and identify emerging opportunities
* Support multiple portfolios, including mining, cruise, fuels, agriculture, container liners, general cargo, and vehicle RoRo, by contributing sector-specific insights and stakeholder engagement
* Collect, analyse, and present trade and cruise-related data to support a variety of internal reports, including trade performance summaries, commodity trends, customer insights, operational efficiency metrics, and growth forecasts
* Contribute to the development and refinement of trade and business strategies across trade portfolio areas
* Provide input into corporate reporting documents, including the Annual Report, Statement of Corporate Intent (SCI), Corporate Plan, and other ad-hoc reports, with a focus on trade and cruise-related content
* Evaluate supply chain and logistics processes across the Port–customer interface to identify and recommend opportunities for operational improvements and efficiency gains
* Support the delivery of presentations to current and potential customers and stakeholders, showcasing the Port's capabilities, infrastructure, and value proposition
* Monitor commercial terms and market conditions at intrastate and interstate ports to ensure the Port of Townsville remains competitive and aligned with industry benchmarks
* Where required, coordinate staff rosters for cruise ship days, ensuring adequate personnel coverage to support smooth and efficient operations
* Where required, develop and maintain cruise day information packs. Assist in the preparation and implementation of traffic management plans and ensure all operational and logistical details are adhered to
* Any other duties as directed by the Business Development Lead