About The Role
We are seeking a highly motivated and results-driven Home Loan Sales Consultant to join our team. As a key member of our sales team, you will be responsible for contacting warm leads and customers who have expressed interest in home loans via our comparison platform.
Key Responsibilities
* Contacting customers to identify their home loan needs and guide them through the application process.
* Maintaining accurate records of customer interactions and application details in Salesforce CRM.
* Meeting and exceeding individual KPIs related to conversion, application completion, customer satisfaction, and call quality.
Requirements
* 1+ year of experience in a call centre, outbound sales, or customer service environment.
* Strong communication and active listening skills, with the ability to build trust and explain complex information clearly.
* Problem-solving skills, with the ability to identify customer needs, handle objections, and offer tailored lending solutions.
* Tech-savvy and detail-oriented, with experience using CRMs like Salesforce and navigating multiple systems.
* Motivated by results, able to thrive in a fast-paced, KPI-driven environment.
* Positive attitude, team mindset, and strong work ethic.
What We Offer
* A dynamic and collaborative work environment with opportunities for growth and development.
* A competitive base salary plus incentives.
* Ongoing coaching and training to enhance sales skills and product knowledge.
* An opportunity to contribute to continuous improvement efforts and share feedback to enhance the customer experience and team performance.