We are seeking a dedicated and experienced Student Services Officer to provide exceptional support to students and stakeholders.
Key responsibilities include managing incoming queries, delivering outstanding customer service, maintaining accurate records of student interactions, and processing appointment requests.
The ideal candidate will possess excellent communication skills, ability to work across multiple platforms, and effective time management skills. Relevant experience in sales, customer service, or call centre environments is highly regarded.
This is a full-time position requiring flexibility during peak periods. A current Working with Children's check is required for this role.
Our team offers competitive remuneration and a dynamic working environment.
Responsibilities:
* Manage incoming inquiries via various channels
* Provide top-notch customer service to students and all stakeholders
* Maintain and update records of student interactions
* Process and action appointment requests in a timely manner