REFOCUS is in the business of Redirecting and Empowering Families by creating Opportunities through Culturally Unique and responsive Services. Our work is driven by a commitment to strengthening families, celebrating identity, and fostering resilience.
We do this by building genuine connections, valuing emotional intelligence, and taking a ground-up approach to understanding where support is most needed for children and families. Our services are shaped by real-world experience and a deep respect for the communities we serve.
Over the past 15 years, we have supported more than 20,000 community members across the Sunshine Coast, Moreton Bay, Gympie, and Cairns regions, delivering high-quality support across the Health, Community, and NDIS sectors. We are powered by a dedicated team with more than 800 years of combined lived and professional experience, ensuring culturally safe, person centered, knowledgeable, and effective care.
We are crafting a team of change-makers and we want you!
People who are crazy enough to want to change the world are the ones to do so. If you have just the right amount of crazy, lace up your boots and start wearing your undies on the outside (ok, maybe just lace up your boots) and join our revolutionary new approach to healthy communities.
What we offer:
•Ongoing training and development, including a comprehensive onboarding program
•REFOCUS uniform, so deadly, you'll want to wear it on your days off
•Salary sacrificing, up to $15,900 saving each year tax free, and more
•Use of REFOCUS fleet vehicle to transport participants
•The opportunity to work for an organisation that is daringly disrupting the system and searching for like-minded renegades to join our ranks
•Transforming and empowering communities to enjoy longer, healthier lives is our mission
Position Details
Primary Role: REFOCUS Senior Support Coordinator for Out of Homes Care
Work Location: Nambour, Sunshine Coast
Employment Type: Permanent Part time, 4 days
Salary Range: $38 - $54 p/h - subject to Award Rate [MA000100]
Qualification & Experience: Certificate or Diploma or Tertiary qualifications In Human Services or a related discipline AND/OR Minimum 3-5 years’ experience in the supports sector
Key Responsibilities
•Manage staff delivery of high-quality care and support services, that promote the wellbeing, safety and welfare of children and young people according to their choices and goals
•Building, leading and managing a vibrant, cohesive, dedicated and skilled team of staff
•Collaborate with the Team Leader and Regional Managers to assist in the development and implementation of trauma informed Care Plans
•ensuring the young people are supported during their time within the program
•overseeing the operational activities of the houses and staff
•provide hands-on leadership and support
•use clinical knowledge to identify opportunities to improve outcomes
•report on outcome measures in collaboration of the multi-disciplinary team
Key Selection Criteria
•Demonstrated understanding of, and commitment to, the values that underpin REFOCUS vision and purpose and the capacity to take a leadership role in championing these internally and externally
•Demonstrated awareness and appreciation of Aboriginal & Torres Strait Islander & Torres Strait Islander societies and cultures, and commitment to continually build knowledge of such, along with a high level of awareness of the key issues which impact upon Aboriginal & Torres Strait Islander & Torres Strait Islander communities
•Demonstrated experience in team leadership and management, ability to use initiative, thinking laterally and strategically during times of pressure
•Demonstrated interpersonal communication skills: verbal, active listening, written with a variety of stakeholders within the community, including skills in negotiation
•Demonstrated ability in time management and organisational skills
•Experience and sound understanding of computer data bases such as Caremaster, Practice Hub, Microsoft office packages
•A sound knowledge and understanding of issues, policies, legislation and practices in relation to child and family welfare and in particular, children in out-of-home care.
•An ability to work effectively with Aboriginal & Torres Strait Islander & Torres Strait Islander orgaisations, government departments and community service organisations and Aboriginal & Torres Strait Islander & Torres Strait Islander families
•Experience in working within a variety of frameworks and models; trauma informed practice, critical reflective practice, cultural imbedded frameworks, best interests of the child, child centred practice, case management principles
•Must possess or be eligible for a Blue Card
COME ON YOU MOB HAVE A GO!
Due to the high volume of applications, only successful applicants will be contacted.