Axiom Technologies seeks a skilled Desktop Support Officer to join their team in Darwin. This part-time role will provide on-site assistance to end-users within the desktop computing environment, ensuring timely and accurate service delivery.
Key Responsibilities:
* Coordinate support for simple activities to complex plans
* Provide onsite/on-call assistance to end-users within the organization's desktop computing environment
Required Skills and Qualifications:
Technical Skills:
- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems (Windows 7/8 and 10)
- Performing Hardware Software Installation (understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
Personal Attributes:
- Strong analytical and problem-solving capabilities
- Well-organized and highly detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
In-depth Knowledge:
* Microsoft Office applications
* PC Laptop hardware
* PC Laptop peripherals, including printers
Basic Knowledge:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications:
At least two of the following:
- PC Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Experience:
1 year of relevant experience. Freshers and IT Students are also welcome.
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