About CDC Data Centres:
We are Australia's leading operator of sovereign, secure, world-class data centre facilities.
Our mission is to attract, retain and grow the world's best data centre team.
We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities.
CDC's diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.
Technical Services Manager Role:
As a Technical Services Manager, you will lead a team of qualified technical staff to oversee the daily operations and supervision of all critical infrastructure.
* You will be accountable for the team's execution of maintenance, change control, and incident response activities, ensuring compliance with safety standards and procedures.
* You will provide cultural and operational leadership across critical infrastructure operations, ensuring alignment with CDC's values, leadership fundamentals, and long-term business goals.
Your responsibilities will include:
* Leading and mentoring a multidisciplinary team, fostering knowledge sharing, capability development, and strong stakeholder engagement across service providers, contractors, and internal staff.
* Overseeing daily operations and preventative maintenance activities for mechanical, electrical, and fire systems, ensuring safety compliance, regulatory certification, and seamless business continuity.
* Managing service provider relationships and maintenance contracts, ensuring delivery excellence, contract adherence, and continuous performance improvement.
* Driving optimisation strategies for data centre infrastructure, leading escalations and complex problem-solving efforts, and representing the team in technical forums and operational solutioning workshops.
* Supporting procurement, financial objectives, and risk mitigation initiatives, ensuring the resilience of critical infrastructure and the delivery of client and organisational outcomes.
About You:
* You will come from a strong leadership background within a critical infrastructure operations-based industry.
* You will have experience supervising technical teams and contractors, prioritising workloads, and enforcing compliance with regulated safety procedures in similar critical environments.
* You will have exposure in managing systems such as CRAC units, UPS, generators, and Building or Energy Management Systems.
* You will possess sound financial management skills, particularly with OPEX budgets.
Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance is required.