Role Overview
This role is an opportunity to provide exceptional customer service and sales skills in a face-to-face interaction environment.
The successful candidate will deliver timely and accurate information on Everyday Banking enquiries, account openings, and processes via telephone and/or online channels.
* Key Responsibilities:
* Deliver customer-obsessed service that drives customer satisfaction and first call resolution.
* Provide timely and accurate information on Everyday Banking enquiries, account openings, and processes via telephone and/or online channels.
* Support and educate customers on how to use digital platforms for personal banking, empowering them to self-serve with online banking features.
About the Role
This S&S Banking Consultant position requires excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.
Required Skills and Qualifications
To be successful in this role, you will need:
* A strong passion for delivering exceptional customer service.
* Excellent communication and interpersonal skills.
* The ability to work effectively in a team environment.
Benefits
This role offers a range of benefits, including:
* Opportunities for career development and growth.
* A dynamic and supportive team environment.
* A competitive salary and benefits package.