Customer Relationship Manager
We are seeking a highly motivated and results-driven Customer Relationship Manager to join our team. In this role, you will be responsible for generating new revenue by meeting with prospective referrals, increasing conversion and revenue from multiple channels, and maintaining professional working relationships with referrals and existing clients.
As a key point of contact for all referral sources, you will liaison with stakeholders to complete service agreements, manage budgets, and coordinate services. You will also be a brand ambassador for our organization, having a thorough knowledge of NDIS, Home Care Packages, or other healthcare funded programs.
The ideal candidate will have prior experience in sales, account management, or client engagement, with demonstrated excellence in customer service and experience in managing ongoing relationships with clients. Excellent interpersonal and communication skills, with the ability to build rapport and establish credibility with clients and industry professionals, are essential.
In addition to a competitive salary, you will be rewarded with more than just your pay, as part of our organization's commitment to supporting your career development and well-being.