Support Specialist job located in Chatswood
Your new company
A leading electronics manufacturer located in Chatswood is looking for their next Customer Service/Sales Support Specialist to join their amazing team. With a variety of duties and unique company structure, this exciting position would suit someone focussed on proving the highest levels of service to customers.
Your new role
* Processing incoming web sales orders
* Proving live support to customers
* Escalating issues to relevant teams
* Answering general enquiries and providing customer support
* Liaising with internal teams and ensuring queries are seen through to resolution
What you'll need to succeed
* Ideally, experience in Zendesk, JDEdwards or SAP
* Ability to work effectively as a team
* Strong written and verbal communication skills, being able to handle some difficult callers
* A desire to broaden your skills and learn something new
* Able to troubleshoot and diagnose problems
* A passion for the product range
What you'll get in return
* Great location close to public transport in Chatswood
* Hybrid work
* Full suite of well-being support
* A great office environment
* Dealing with cutting-edge technology
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.