Receptionist - Full Time
Western General Bodyworks Group Geelong, is seeking a skilled administrative professional to join our team. The ideal candidate is organized, able to multi-task and knows how to provide top-notch customer service. The confidence to take on challenges and grow in this role is the key to success.
The Company
Western General Bodyworks Group Geelong, is a family owned, automotive body repair business. We are your one-stop accident repair experts and we offer repairs through all major insurance companies in Australia.
Essential Duties
* Greet and assist customers through in-person, phone, and email conversations.
* Gather customer information, provide updates, and collect payment while providing top-notch customer service.
* Answer telephone calls and assist callers as needed. Take messages and follow-up as promised.
* Schedule appointments for customer vehicles.
* Generate and close repair orders.
* Invoice repair orders from BS/Insurance estimates.
* Contact and follow-up with insurance companies regarding payment status.
* Order parts, office supplies and shop supplies.
* Deliver vehicle to customer or other Shearer locations when needed.
* Assist Manager and Body Shop Staff as needed.
* Other duties as assigned.
Education and Requirements:
* High School Diploma or equivalent.
* 6 to 12 months related experience and/or training or equivalent combination of education and experience.
* Solid work history that demonstrates reliability.
* Maintain positive attitude and strong work ethic.
* Has a strong personality and adapt to work in fast paced environment.
* Ability to use PCs, printers, and related equipment.
* Body shop experience preferred, but not required.
* Must have a valid Driver's License.
Apply Today:
Please send your resume and/or cover letter by clicking on the apply button.
All applications will remain confidential.