Exciting Opportunities Awaiting You
Key Responsibilities:
* Prepare, monitor and review SIL quoting. Review and design SIL rosters (ROC) in line with SIL funding and in consultation with participants and families ensuring consideration of participants' needs.
* Lead, support and manage Team Leaders and develop an empowering culture among staff that is open to change and supports continuous quality improvement.
* Oversee the delivery of high-quality integrated services that meet the needs of residents, their carers and families, whilst meeting safety requirements.
* Work collaboratively with the Intake team to ensure compatibility with current residents. Facilitate a smooth transition for new participants including the development and review of transition plans, planning and coordinating required supports and training.
* Manage theTeam Leaders to ensure that all documentation and plans relating to participants are developed, implemented, and maintained, ensuring the highest level of confidentiality is upheld.
* Manage Team Leaders to maintain an accurate and comprehensive record management system that meets compliance and audit standards.
* Manage the leave requests, timesheets and rosters for Team Leaders.
* Provide guidance, support and mentorship to Team Leaders in managing staff.
* Assist Team Leaders and the NDIS Support Services Manager with documentation for reportable incidents.
* Auditing our Glenray Group homes to ensure strict compliance.
* Participate in rotational "on-call" duties that ensure effective service delivery outside of normal business hours.
* Respectfully and professionally communicate and engage with residents, families, carers and staff.
Are You Our Ideal Candidate?
* Strong skills and proven experience in staff management
* Experience in and knowledge of ROC and NDIS funding
* Working knowledge of the NDIS Quality & Safeguards Commission, specifically the framework principles, Practice Standards and Code of Conduct
* Ability to work Monday - Friday and a rotating on-call roster
* Relevant qualifications (Certificate III in Disability Support) - preferred
* Excellent verbal and written communication skills
* Experience in the use of Windows package including Excel and Word
* A current Drivers Licence, NDIS WC and WWCC
Note:
Our commitment to safety extends to vaccinations and relevant certifications. Be prepared with your COVID-19 vaccination, up-to-date First Aid Certificate, NDIS Worker Check, and Working with Children Check.
Discover Glenray: Enriching Lives, Empowering Community
At Glenray, our roots run deep within the Bathurst and Lithgow community. As a not-for-profit organization, we have a legacy of compassion and service. Our commitment extends to enhancing the lives of individuals with disabilities.
What we can offer you:
* Training: Our in-house Learning and Development Department ensures you're equipped with hands‑on training, setting you up for success from day one.
* Professional Development: Through enriching professional development avenues like secondments and cross‑training, you'll have the chance to continually evolve and expand your skill set.
* Salary Packaging: Our salary packaging opens doors to financial advantages, maximizing your earnings like never before.
* Employee Assistance Program: With our Employee Assistance Program, you and your immediate family can access the support you need, nurturing holistic well‑being.
* Fulfilling Role: By joining Glenray, you're making a difference in the lives of individuals living with disabilities.
Ready to embark on a transformative journey? Explore more about us at and seize the opportunity to be a beacon of care and support in the lives of those who need it most.
Embrace an Empowering Culture:
At Glenray, we've crafted a culture that's more than just a workplace – it's a community. Guided by our core values, we stand together as a team where support is unwavering.
If you're interested in more information about us, please visit our website:
Our core organisational values are:
* Positivity : We seek the positive in a challenging world
* Connection : We focus on people first and nurture meaningful relationships
* Integrity : We will do the right thing, hold ourselves accountable and honour our commitments
* Commitment : We go above and beyond to do the very best
* Respect : We are inclusive and treat people with dignity, honesty and empathy
This role is full‑time Monday - Friday and will require working on an "on‑call" rotating roster.
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