IT Support Specialist
* Job Description:
* Our organization seeks a skilled IT support specialist to manage and maintain our network infrastructure, troubleshoot systems, and provide end-user PC support.
* The ideal candidate will be responsible for administering Linux and Windows servers, managing network security, and optimizing system performance.
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* Key Responsibilities:
* Manage LAN, WAN, VPN, VLAN, firewall, and routing/switching infrastructure.
* Administer Linux and Windows servers, including Active Directory and backup/restore processes.
* Provide end-user PC support, including account setup, troubleshooting, and resolving software/hardware issues.
* Troubleshoot all types of systems: servers, networks, applications, endpoints.
* Perform continuous system monitoring and log management.
* Implement and maintain cybersecurity controls such as IDS/IPS, access management, and incident response.
* Develop and maintain automation scripts using Bash, Python, and Ansible.
* Document and report systems and network architecture.
* Optimize performance and ensure stable operations.
Requirements:
* Essential Skills:
* A strong knowledge of network infrastructure (LAN, WAN, VPN, VLAN, routing, switching, firewalls).
* Experience in configuring and troubleshooting network equipment (Cisco, HP, Fortinet, Palo Alto or similar).
* Solid experience with Linux server administration (Ubuntu, Red Hat, CentOS or similar).
* Proficiency in shell scripting and automation (Bash, Python or Ansible).
* Experience with system monitoring and log management (Nagios, Zabbix, Prometheus, Grafana, ELK-stack).
* An understanding of IT security principles and network protection (access control, IDS/IPS, segmentation).
* Knowledge of virtualization and container technologies (VMware, KVM, Docker, Kubernetes).
* A working knowledge of Windows Server OS and Active Directory (user management, GPO, DNS/DHCP).
* Experience with backup and restore solutions across multiple platforms.
* A basic understanding of cloud technologies (Azure, AWS or Google Cloud).
* Familiarity with incident, change, and problem management (ITIL framework).
* Experience in performance optimization and capacity planning.
What We Offer:
* A dynamic and open-minded work environment.
* Flat hierarchies and an open-door philosophy.
* Competitive compensation package that commensurates with your skills and experience level.
* Great job opportunities in various fields and job profiles.