Overview
Direct message the job poster from Brainotech IT Solutions GmbH
Service Delivery Coordinator | BBA @ Brainotech IT Solutions GmbH
Brainotech IT Solutions offers a wide range of IT and network solutions tailored to business markets, providing regulated IT support services globally. We take pride in being a comprehensive supplier of end-to-end IT technologies that meet the specific needs of our clients' infrastructure. Our services include technical consultancy, data solutions, and maintenance, delivered by a global pool of IT engineers to accommodate evolving technology demands. Our expertise allows us to provide authoritative services and create fresh insights for our customers to help their businesses thrive.
Role Description
This is a full-time on-site role for an Information Technology Support Technician based in Lahore. The IT Support Technician will be responsible for providing technical support, troubleshooting issues, repairing desktop computers, and offering printer support. Day-to-day tasks may also include installing, maintaining, and repairing computer systems and networks to ensure seamless and effective operation.
Responsibilities
Provide technical support and troubleshooting for hardware, software, and network issues.
Troubleshoot, repair, and maintain desktop computers and printers.
Install, configure, maintain, and repair computer systems and networks to ensure smooth operation.
Document issues and resolutions; communicate effectively with users and team members.
Escalate complex problems to appropriate teams as needed and follow up on resolution.
Qualifications
Technical Support and Troubleshooting skills
Experience with Desktop Computers and Printer Support
Proficiency in Computer Repair
Excellent problem-solving abilities and attention to detail
Strong communication and customer service skills
Ability to work independently and collaborate with team members
Relevant certifications and experience in the IT sector are beneficial
Associate's degree or higher in Information Technology, Computer Science, or related field
Seniority level
Entry level
Employment type
Part-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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