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At Brink's, we don't just move valuables — we move with purpose, trust, and integrity across more than 100 countries. We're global leaders in secure transport and logistics, and now, we're looking for a standout Brokerage & Client Services Manager to lead our customs and client services team in Australia.
This role blends customs expertise, people leadership and cross-border logistics. You'll guide a high-performing team, optimize customer experience, and ensure regulatory excellence across all import/export activities.
In this role, you'll:
* Drive compliance with Australian and international customs regulations
* Lead and mentor a team of customer service professionals
* Resolve complex customer issues with empathy and efficiency
* Collaborate with internal and external stakeholders to deliver seamless service
* Champion continuous improvement in performance, process, and team development
We're looking for someone who has:
* A current Australian Customs Broker License
* Proven leadership in customer service & logistics environments
* Strong stakeholder management and problem-solving skills
* Experience with CargoWise (a plus)
* A passion for service, integrity, and getting things done right
Why Join Brink's? Because you want to be part of a company that values security, excellence, and trust. We offer global opportunities, a strong team culture, and the chance to lead change in a business that never stands still.
Ready to take the next step? Apply now or connect with us to learn more.
#LogisticsJobs #CustomsBroker #CustomerExperience #OperationsLeadership #TeamBrinks #NowHiring #BrinksAustralia #SupplyChainCareers
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development, Management, and Training
* Industries
Transportation, Logistics, Supply Chain and Storage and Wholesale Luxury Goods and Jewelry
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