We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTIQA+) people.
Public Trustee supports reasonable adjustment requests at any stage of the assessment process to remove barriers and facilitate full participation in employment. If you have individual requirements for interview or recruitment activities, please inform the contact listed at the end of this vacancy.
We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.
Hours per fortnight
73.50 hours per fortnight - flexible options available.
Major Functions
Manage a caseload of complex files ensuring effective financial administration, power of attorney, and trusts management in accordance with relevant legislation, procedural guidelines, and client instructions.
Exercise formal discretion in managing client files.
Work with clients to set up and maintain budgets, approve expenditures, authorize payments, issue vouchers, coordinate liability repayment plans, and address client queries.
Liaise with clients regarding their financial administration via telephone, written communication, and in person, including client visitations as needed.
Attend Guardianship and Administration Board hearings to represent the Public Trustee and clients.
Engage in proactive client service and relationship building through efficient, effective, timely, and professional interactions.
Contribute to team objectives.
Pre-employment Checks
The Head of State Service requires the nominated person to satisfy pre-employment checks before appointment, promotion, or transfer. Checks include:
Pre-employment checks, including:
Arson and fire setting
Violent crimes and crimes against persons
Sex-related offences
Drug and alcohol-related offences
Crimes involving dishonesty or deception
Making false declarations
Malicious damage to property
Serious traffic offences
Crimes against public order or relating to Law and Justice
Crimes against the Executive or Legislative Power
Conspiracy crimes
Disciplinary actions in previous employment
Identification check
Download the Statement of Duties and Associated Documents
Statement of Duties (851256) Client Account Manager.docx
Statement of Duties (851256) Client Account Manager.pdf
Information for Applicants (PT) Short Form Application.docx
Information for Applicants (PT) Short Form Application.pdf
FAQs (PT) Short Form Application.docx
FAQs (PT) Short Form Application.pdf
How to Apply
Submit a Short Form Application, including a 1-2 page cover letter outlining your experience, skills, and knowledge related to the Statement of Duties, along with your current Resumé/CV. No separate selection criteria statement is required.
Apply online by clicking the 'Apply Now' button. Refer to the 'Information for Applicants (PT)' document for further details. Attachments must be in Microsoft Word or PDF format.
If unable to apply online, contact the Department of Justice Recruitment Team at (03) 6165 4912.
For More Information
Ben GoldfinchManager, Personal ServicesBGoldfinch@publictrustee.tas.gov.auPhone: (03) 6235 5255
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