Role Summary:
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* Provide technical support to customers, focusing on product information and advice.
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Key Responsibilities:
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* Interpret parts to assist customers.
* Process customer orders efficiently.
* Dispatch products and parts accurately.
* Promote specials and arrange buy-ins.
* Handle customer credits effectively.
* Serve as the primary point of contact for customers.
* Contribute to a safe working environment by prioritizing safety.
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This role involves physical demands such as lifting, bending, and climbing.
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We seek candidates with:
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* Parts interpretation expertise.
* A passion for delivering exceptional customer experiences.
* Effective communication skills to share knowledge with customers.
* An innovative approach to work and collaboration.
* Problem-solving skills to provide solutions.
* Proficiency in computer software.
* Comfortable working in a fast-paced environment.