Job Description
As a seasoned risk management professional, you will drive strategic initiatives to embed robust risk frameworks and policies across the Customer Assist business. This role involves leading a team of risk professionals in fostering a strong risk culture that balances commercial and customer needs.
Key responsibilities include:
* Developing and implementing pragmatic solutions to complex risk issues
* Enabling effective incident management lifecycle and supporting remediation efforts
* Maintaining strong relationships with senior stakeholders and identifying opportunities for process improvement
In this dynamic environment, you will be encouraged to innovate and adapt, balancing commercial acumen with a focus on customer needs and risk culture development.