Crown Resorts is a great place to work, creating joyful experiences for our guests and people. We value passion, creativity, and change for the better. Here, you'll be part of a team empowered to explore, experience, and grow.
The Role
We have a permanent opportunity for an experienced Injury Management Advisor to join our Health, Safety and Wellbeing team. You'll support a diverse workforce in developing proactive injury management approaches with a focus on early recovery and sustainable return to work.
Working closely with operational teams, this role assists injured employees and their managers following workplace injuries. You'll provide genuine support and expertise to reduce the physical, social, and financial impacts of workplace injury on employees and the business.
Your Responsibilities
* Ensure new injuries/incidents are followed up by regularly reviewing incidents and first aid register
* Liaise with business units to ensure suitable duties are identified and coordinated in line with employee capacity and early RTW is achieved
* Manage and assess individual portfolio of workers' compensation claims in accordance with legislative requirements and best practice injury management strategies
* Coordinate meetings with injured employee and Workcover teams to ensure prompt determination of liability and timely access to medical assessment/treatment
* Work with the WorkCover team in developing strategies to progress injured employees to positive RTW outcomes and/or claims resolution
* Engage employee, business, and RTW coordinator in identifying and coordinating appropriate suitable duties in line with employee work capacity
* Provide injury management technical advice to key parties
* Maintain high level of knowledge of current internal and external requirements i.e. injury management system and process, best practice injury management, legislation
* Attend and contribute to regular file strategy reviews with business unit representatives to develop claims and injury management strategies in order to meet overall business objectives
About You
* 3+ years experience within the Injury Management/Workers Compensation/rehabilitation case management industry desirable
* Comprehensive knowledge of VIC Workers Compensation and Injury Management legislative framework
* Return to Work experience is advantageous
* Excellent stakeholder management and relationship building skills
* Passion for the injury management space and desire to make a difference in a large workforce
* Strong communication skills and proficiency with Microsoft Office applications
What We Offer
* Complimentary meals at our on-site staff restaurant
* Generous discounts across Crown hotels and restaurants Australia wide
* Opportunity to be part of a high performing team supporting the entire workforce of Crown Sydney
* Various discounts with our corporate partners in fashion, lifestyle, health, technology, parking & more
Our Culture
We celebrate uniqueness and diversity. We welcome the creativity, insights, and experiences from people of different backgrounds, ages, cultures, and abilities.