Location: Hindmarsh | Salary: Base + Super + Uncapped Commissions | Immediate Start
We are seeking a driven Account Manager to manage and grow a portfolio of small–medium business customers while acquiring new opportunities across our Optus and ICT Managed Services offerings. This hybrid role suits someone who enjoys nurturing relationships, identifying needs, and closing new business.
As South Australia's largest Optus Business Centre and a leading ICT Managed Service Provider, Spacetel delivers mobility, internet, cloud voice, cybersecurity, and managed services to organisations across the state. You will be part of a high-performing team supported by strong brand presence, internal lead generation, and technical expertise.
What You'll Be Doing
Account Management & Retention
* Manage a portfolio of existing SMB/SME customers
* Conduct regular check-ins and identify upsell/cross-sell opportunities
* Renew contracts, manage rate-plan reviews, and ensure high customer satisfaction
* Build long-term relationships with decision makers
New Business Acquisition
* Prospect warm and cold leads provided by our internal systems
* Secure appointments, conduct discovery, build proposals, and close deals
* Represent Spacetel at business events, networking groups, and meetings
* Promote Optus mobility, internet, cloud voice, ICT Managed Services, and cybersecurity solutions
Sales Excellence
* Maintain accurate CRM activity
* Prepare quotes and follow structured sales processes
* Collaborate with our technical and operations teams to deliver client outcomes
What We're Looking For
This role requires a sharp sales operator with strong commercial acumen and an understanding of telco or IT services.
You Have:
* Sales experience in telco, IT, SaaS, or B2B preferred
* Comfortable engaging decision-makers (Owners, CFOs, GMs, IT Managers)
* Strong account management and relationship-building skills
* Confident presenting proposals and closing opportunities
* Professional, reliable, and driven to achieve targets
* Strong communication and organisation skills
Why Join Us?
This is a high-performance role with serious earning potential.
* Competitive base salary + strong commission + accelerators
* Admin, lead generation and technical support teams
* Career progression into Senior BDM, Sales Team Leader or Enterprise Sales
* Access to ongoing training, certifications and development
Who You'll Work With
You'll join a fast-growing, ambitious sales team backed by a national brand, strong technical delivery capability, and a leadership team that rewards results, ownership and integrity.
Only shortlisted applicants will be contacted.