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Technical document writer

Canberra
Remote Pty
Author
Posted: 15 December
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# Technical Document WriterCanberra Sydney13 December 2025### Job DescriptionRemote is seeking a Technical Documentation Writer to join the team at Home Affairs to review, update and maintain a suite of security-related technical documents supporting the Department's operational and policy objectives. The role involves translating complex technical security concepts into clear, concise and audience-appropriate language, while ensuring compliance with corporate branding, classification and publishing standards. Responsibilities include maintaining technical security policies, equipment guides and lists, technical recommendations for security environments, risk assessment templates, and user-facing security guidance. (RFI )##### Role Description**Key Responsibilities*** Ability to work to a time line, KPIs include: 95% on-time delivery,< 2 % post-release errors.* Review existing security-related documents (e.g. policies, procedures, system design guides, risk assessments) and produce updated versions that reflect current technology, threat landscape, and legislative changes.* Liaise with Subject-Matter Experts (SMEs) - technical security experts, security risk, existing policy mandates, with reference to government policies.* Convert technical jargon into plain-English without losing precision, using the Department's Plain Language Guidelines. Conduct self-reviews and coordinate peer-reviews; incorporate feedback from SMEs and the Communications/Brand team before final sign-off.* When required, deliver briefings or workshops to internal teams on how to use or maintain the documentation.* Provide regular status updates (e.g., weekly progress, risk log) to the relevant Director in charge.* Store and maintain documents in the approved content-management system (e.g. objective) with proper metadata, audit trails, and access controls.---**Essential Criteria*** Demonstrated understanding of government security concepts* Proven experience producing technical documentation for government or regulated environments; strong command of plain-language techniques* MS Word, Excel, PowerPoint; familiarity with document-management platforms (SharePoint, Confluence)* Ability to manage multiple concurrent document streams, meet deadlines, and track version history.* Strong interpersonal skills for extracting information from SMEs and presenting to non-technical audiences.* Meticulous in applying branding, classification markings, and citation standards.**Desirable Criteria*** Experience with security architecture, network security, or cyber-incident response.* Published technical guides, white-papers, or standards* Experience with formal review processes (e.g., Commonwealth Style Manual).Location,* Skill set* Experience* Clearance* LocationJohn Bath has many years of experience delivering ICT capability within the Defence and National Security sectors.He played pivotal roles in ASD's cloud transformation programmes and was the lead solution designer for the National Criminal Intelligence System.**Kate Dyce** has been involved in ICT capability development and support, project and program management, and team leadership in Defence and National Security settings since 2006.She has proven skills in the use of PRINCE and Agile methods for leading and delivering complex ICT projects involving infrastructure, data storage and processing and intelligence analysis applications.Kate has a long history of effective stakeholder engagement, including representation to senior leadership, industry, NIC and overseas partners.Kate's role as Operations Manager includes the coordination of Remote's services to Commonwealth and Commercial clients. She is responsible for ensuring Remote's services match the requirements of our clients as well as the provision of support and mentoring to Remote's consultants.**Daniel Flynn** is responsible for Remote's Defence and National Security clients. With over a decade of experience managing and delivering intelligence capabilities within the Defence domain.He is ideally suited to supporting the expansion of Remote's capabilities around Australia for national security clients.Lee Bath has a long history as a manager in public sector and industry roles. After leaving Perth to join the ADF at a young age, she has since fulfilled senior business management roles in a variety of settings.Lee has more than 20 years of experience managing businesses and operations in Defence and defence industry settings.Lee decided to become a partner in Remote so that she could run a company like one she always wished she could work in.**Susan Trinh** was a consultant for Remote for five years in a range of Project Management roles within the Defence and national security sectors prior to taking on the role of Business Manager.Susan has 10 years of experience in a range of business and governance functions, as well as significant time spent delivering and operating capabilities at the coal face of Australia's intelligence and cyber security operations.On top of her Business responsibilities, Susan is growing Remote's presence in Melbourne as we expand to meet the needs of our clients.
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