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Hikvision is a world leading IoT solution provider with video as its core competency. Featuring an extensive and highly skilled R&D workforce, Hikvision manufactures a full suite of comprehensive products and solutions for a broad range of vertical markets.
Since its establishment in 2013, Hikvision Australia has developed its business with a fast pace, achieved in good market share and successfully built up its brand recognition in the Australian security industry.
About the Role:
We are looking for a Product & Solutions Specialist with strong performing, highly motivated and competent at providing security solutions.
Job Responsibilities:
Solution Development and Lifecycle Management
· Lead the design, localisation, and ongoing optimisation of end-to-end solutions based on business needs and market trends, to ensure solution feasibility and competitiveness.
· Collaborate with sales and product teams to align solutions with customer requirements and internal roadmaps.
Project Delivery and After-Sales Support
· Oversee solution deployment for key clients and strategic "0 to 1" projects.
· Act as the primary technical contact during for key clients' projects, including interstate deployments, ensuring timely delivery and post-deployment issue resolution.
Software Product Management
· Serve as the local product manager for Hikvision VMS software, including version management, feature evaluation, pricing and market readiness.
· Coordinate with marketing on go-to-market activities and promotional content
· Liaise with R&D and headquarter teams to represent ANZ market feedback and support software localisation.
· Provide training and day-to-day support to internal teams.
Business Travel (Quarterly)
· Willing to travel interstate regularly for client engagement, project implementation, and team collaboration.
Role Requirements:
To be successful for this role you must be able to display the following:
* 2+ years' experience in the security industry
* Profound product/solution knowledge and business Intelligence
* A good working knowledge of IT tools/software
* Ability to:
-Manage business requests and challenges;
-Stay up to date with new products and technology
-Establish and develop customer relationships;
-Work independently while be able to coordinate resources;
-Handle multiple tasks under pressure.
* Skill list:
-Outstanding presentation, demonstration and interpersonal skills;
-Fluent in English and Chinese;
-Problem-solving and analytical skills;
-Willing to travel extensively
-Understanding and respecting cultural differences and the ability to work in a multicultural environment
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Product Management, Project Management, and Engineering
* Industries
Computers and Electronics Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and Computer and Network Security
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