Admin Officer – Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're transforming operations to become an ESG leader by ****.
The Role
We are seeking a confident, reliable and organised individual to lead administration and customer service at our Port Hedland branch. This is a full-time permanent role, Monday to Friday, with flexible start times between ********* am and finish times between ********* pm.
In this role, you will be the key point of contact for customers and internal teams, coordinating day-to-day branch administration to ensure smooth operations. You will manage customer enquiries, oversee data entry and documentation, and support workflow coordination across the team. Systems used include Salesforce and iTrack, with full training provided.
This is a great opportunity for someone who enjoys taking ownership, works well with autonomy, and can confidently support a busy operational environment.
Key Responsibilities
Respond to customer enquiries professionally and promptly
Complete data entry and admin tasks accurately
Support operations and administration team with daily tasks
Assist with staff on-boarding, off-boarding, and training records
Perform reception duties as needed
What We're Looking For
Experience in customer service or office administration (logistics background is a plus)
Strong communication and problem-solving skills
Attention to detail and ability to prioritise tasks
Proficient in MS Office
Commitment to safety and following processes
What We Offer
Competitive salary above industry standard
Training and career development opportunities
Employee perks and discounts
Supportive and inclusive workplace
Upskilling, training, mentoring and more to support your career development journey
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledging when you go above and beyond
An Inclusive Workplace
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Maori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our Recruitment Process
Applying for a job starts with an online application form. You may be invited to complete an online assessment followed by a virtual or in-person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other Things To Note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn's Top Companies of **** and **** in Australia.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Administrative
Industries
Truck Transportation
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