JOB SUMMARY Responsible for all guest requests of Concierge and Wheels Desk functions in accordance with hotel standards. Maintains a concierge philosophy that serves as a guide to guests needs and expectations. Is a part of the Wheels team, operating the main hotel driveway, car stacker, transportation services and courier / postal dispatching, luggage services, rooming guests during arrival and farewell and is runner for any guest requests. Assists in driving the Whatever / Whenever culture for all guests. Supports Chief Concierge, Duty Manager and Concierge Supervisor to ensure all guests' needs and information prior, during and post stay that leads to a unique, memorable and personal stay. LIFE WITH THE WORKS We believe in the power of people. They are both our foundation and our inspiration. As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth and career opportunities. This isn't work with a side of life. This is – Life. With the Works. BENEFITS Milestone Recognition Sabbatical Leave Leave Portability Love Learning Career Growth Bonvoy Eligibility Overall Wellbeing Flexible Working Birthday Leave CANDIDATE PROFILE Fluency in English Proficiency in Microsoft Office software: Word, Excel, PowerPoint, Outlook