Team Supervisor Job
We are seeking a highly skilled and experienced Team Supervisor to join our team. As a key member of our leadership team, you will be responsible for overseeing the recruitment, supervision, and development of support workers.
The ideal candidate will have a strong understanding of the NDIS and its guidelines, as well as excellent communication and interpersonal skills. They will also possess the ability to multitask and manage multiple clients simultaneously.
Key Responsibilities:
* Recruitment and Supervision: Recruit, appraise, manage, educate, and monitor the performance of support workers.
* Scheduling and Allocation: Oversee the scheduling and allocation of support workers to ensure client needs are met efficiently.
* Performance and Compliance: Ensure all KPIs are met in accordance with management directives and compliance requirements.
* Sales and Business Development: Work closely with the Business Development Coordinator to meet and exceed sales targets.
* Client Relationship Management: Maintain and build relationships with existing participants, Support Coordinators, Plan Managers, and Allied Health Professionals.
Requirements:
* Qualifications: Relevant three-year degree with two years of relevant experience; associate diploma with relevant experience; or lesser formal qualifications with substantial years of relevant experience.
* Experience: At least 2 years of experience in team leadership or support management within the NDIS sector.
* Skills: Strong communication and interpersonal skills, ability to multitask and manage multiple clients simultaneously, strong problem-solving and conflict resolution skills, leadership and team management skills.
Becoming a part of our team
You will play a critical role in supporting people with disabilities to achieve their goals. If you have a passion for making a difference and a desire to lead a team, we encourage you to apply for this exciting opportunity.