Assistant Store Manager, Various positions - Casuarina and Palmerston Gateway Location: NTCompany: OptusType: Full TimeJob ID: 164859Date: 17 April 2025 0:09 AMDrive connections that matter in every moment.Optus is more than just a telco - we're a team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Our 6,000+ team members embrace a 'yes' mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. We foster a community that thrives on challenge and change, building strong networks and long-lasting relationships through lively collaboration, unwavering support, high flexibility, and optimism.We are seeking conscientious Assistant Store Managers to join our teams at Casuarina and Palmerston Gateway to create lasting customer experiences.You will be the heartbeat of our store, working alongside the Store Manager to deliver excellence, enhance customer satisfaction, and boost team performance.Your day-to-day responsibilities include:Leading the team: Coaching, mentoring, and inspiring team members to excel.Managing store operations: Ensuring the store runs smoothly, welcoming customers with positive energy.Customer service: Resolving inquiries with patience and care to leave lasting positive impressions.Training and onboarding: Supporting new team members with tools and knowledge to delight customers.What makes you a great fit?You have experience in retail and are innovative in your approach.You excel in customer service and problem-solving.You are results-driven, charismatic, and supportive of your team.Benefits at Optus include:Competitive salary of $80,000 on target total cash (including Super & commissions).Monthly credit of $80 and 25% off Optus products, plus retail discounts.Access to over 400 retail partners across Australia.Opportunities for professional development through industry-focused micro-credentials.Participation in employee-led networks and diversity initiatives.Free access to counselling and support services, 24/7.Flexible working arrangements-discuss options with us.We encourage applicants who may not meet 100% of the role requirements to apply, as we support growth and development. We value diversity and are committed to providing an inclusive application process. For accessibility support, contact or call. From finding a job to creating your career We believe the future is ours to create. Guided by our core values, we continuously improve to deliver better customer experiences and a brighter tomorrow.Optus acknowledges the Traditional Custodians of the lands we serve, celebrating their unbroken culture and paying respect to Elders past, present, and future.