Work Type
Permanent Full Time
Role Overview
Aged care is so important.
Some people forget that.
You don't and neither do we.
Because helping people is what we were born to do.
We've been a leading provider of aged care in communities across South Australia since ****.
That's a long journey, and we're proud of our stability and strength.
Now, we're on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team.
Here, every moment matters and every client counts.
And so do you.
Join us as a Care Services Manager and shape your future and ours.
A brighter future with Helping Hand, for older people and for you.
As our invaluable Care Services Manager you will lead a highly skilled clinical team of Registered and Enrolled Nurses caring for residents.
You will lead a multidisciplinary team that delivers a range of services that both meet and exceed all required standards.
The role will incorporate efficient monitoring of clinical systems and staff management.
This includes liaising with external agencies, conducting effective assessments and reviews of client needs, planning, and coordination and case management.
The Care Services Manager is a senior leadership role based in our Mawson Lakes Residential Care Home.
If you are looking to advance your career and become a leader that is responsible for leading a strong clinical team and ensuring the ongoing delivery of high-quality person-centred care, then this is the role for you.
Responsibilities
Managing operations associated with the delivery of care and other support services to residents to ensure resident's quality of life monitoring and reviewing client needs and update Agreed Support Plans to reflect any changes.
Working closely with and building positive and effective relationships with key stakeholders, including residents, families, and staff, as well as managing quality improvement activities to achieve specific goals and objectives.
Assisting the Clinical Nurse and Residential Services Manager to ensure the delivery of care through daily clinical triage and assessment.
Being an integral member of the leadership team and working collaboratively to ensure residents needs are met.
You are a natural teacher, increasing the knowledge and skills of staff in a clinical setting including providing support, guidance and education to new graduates and junior clinicians.
What you'll bring
Current registration as Registered Nurse with the Australian Health Practitioners Regulation Agency (AHPRA).
Knowledge and understanding of the Aged Care Quality Standards.
Experience in a leadership role with demonstrated capability in workload management, performance management, critical thinking and problem solving.
Understanding of financial, material and human resources management.
Demonstrated understanding of quality assurance and continuous improvement.
Experience working within regulatory and legislative practice parameters in relation to nursing practice.
A valid NDIS Worker Screening clearance or be willing to obtain one.
You'll stand out from the crowd if you have some of the following:
Post basic qualifications relevant to aged care or management
Understanding of the aged care sector and contemporary issues relating to the Aged Care Industry.
Knowledge and experience of documentation and continuous improvement requirements in aged care.
Why Helping Hand?
Together we are there to care and here for good.
You've likely heard and seen this phrase around Helping Hand because it reflects our values.
When you join our team, we care about you as both as an employee and a person.
Here's a reminder of some of the things which are really important to us at Helping Hand:
We are who you are
At Helping Hand, you'll find real support from teammates and managers who share your values and strengths.
We are where you are
Helping Hand operates in over 20 communities across South Australia, where we were born and where our roots will always be.
We care how you are
Your wellbeing matters.
We are a kind, supportive team that looks out for one another because when you feel good, we all do better together.
You'll also enjoy a range of other benefits
Be part of a warm, friendly team that genuinely cares about you and your wellbeing
Maximise your take-home pay by salary packaging up to $15,899 each year
Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance ProgramAre you ready to lend a helping hand?
Are you ready to lend a Helping Hand?
Join us at Helping Hand and help shape your future and ours.
We will be reviewing applications as they are submitted and conducting interviews accordingly.
Apply online today, or to find out more please contact Recruitment team.
Current Helping Hand employees must notify their manager of their intent to apply.
All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them.
Successful candidates will be required to attend an induction session before commencing work.
Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring.
Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.
Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.
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