Job Description
This is a pivotal role within our Operations Team embedding C4 product suite with the customer.
We are seeking Engineers to join our team. Reporting to our Manager, you will be responsible for technical support, training, and providing advice to the customer on C4 products.
* Installing, configuring, and supporting SitaWare in the customer's environments for use in testing, training, exercise, and actual operations.
* Setting up and testing integrations between SitaWare and coalition systems, sensors, effectors, and communication systems.
* Conducting technical training of administrators and end users – both in classroom and workshop environments.
* Collecting feedback from the customer and feeding the learning loop, both internally and to the customer.
* Keeping up to date with products to ensure alignment of customer expectations and product roadmaps, maximising value for both customers and products.
* Participating in testing of beta releases, and software improvement activities.
* Helping to ensure projects are delivered within agreed scope and on time.