Service Delivery & Operations Manager
We are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team. The ideal candidate will have strong organizational skills, technology know-how, and problem-solving ability to ensure high-quality service delivery.
This operational role requires close collaboration with Directors, HR, Team Leaders, and frontline staff to monitor compliance, maintain accurate records, and coordinate service arrangements.
Key Responsibilities
The successful candidate will be responsible for:
* Maintaining compliance with NDIS requirements
* Liaising with participants, families, and allied health providers
* Capturing and documenting meeting outcomes
* Preparing reports and contributing to data-driven decision-making
* Resolving day-to-day service delivery issues
Requirements
The successful candidate will possess the following skills and qualities:
* Excellent organizational and time management skills
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Proactive and solutions-focused approach
About the Role
This is an exciting opportunity for a motivated and experienced professional to join our team and contribute to the delivery of high-quality services to participants.
What We Offer
We offer a competitive salary package, opportunities for career growth and development, and a supportive work environment.