C. Key Objectives, Duties and Responsibilities:Volunteers can assist with a variety of duties, including but not limited to:
• Library Support: Assist with the delivery and organisation of books, magazines, and reading materials for staff, patients and visitors.
• Maternal & Child Health Support: Provide assistance and support to parents, caregivers, and families with young children during appointments or activities.
• Oncology Department: Offer a listening ear or companionship to patients in oncology, assist with non-clinical tasks, and provide comfort and support.
• Medical Ward: Support patients by delivering reading materials, providing friendly visits.
• Palliative Care: Offer companionship and comfort to patients and families in palliative care, ensuring that their needs are met in a compassionate and sensitive manner.
• Flower Arranging: Help organise and arrange fresh flowers for patient rooms or hospital spaces, enhancing the aesthetic environment and providing a cheerful atmosphere.
• Delivery of Newspapers, Magazines, and Books: Distribute reading materials to patient rooms, ensuring that patients and visitors have access to up-to-date publications.
• Campus Navigation Assistance: Help patients, visitors, and staff navigate the hospital campus, offering directions and assistance to ensure a smooth and positive experience.
• One-to-One Chats: Engage in friendly conversations with patients, visitors, and staff to provide support, comfort, and companionship.
• Assisting with Tea, Coffee, and Refreshments: Serve refreshments to patients and visitors, including tea, coffee, and light snacks, ensuring that individuals are comfortable and cared for.E. Life Skills, Experience and Qualifications
• Current Fit2work clearance
• If applicable current working with vulnerable people and working with children clearance
• Empathy and Compassion: A caring nature and a desire to support patients, visitors, and staff.
• Good Communication Skills: Ability to engage with people in a friendly, approachable, and supportive manner.
• Organisational Skills: Ability to assist with the delivery of materials, maintaining areas, and managing time effectively.
• Ability to Work as Part of a Team: Collaborate effectively with hospital staff, other volunteers, and the public.
• Patience and Sensitivity: Particularly in palliative care and oncology settings, volunteers should be sensitive to the needs of patients and families facing difficult circumstances.
Companionship & Social Support, Disability Support, Library Services, Seniors & Aged Care
Commitment
Regular - less than 6 months
Training
Training and Compliance:
• Mandatory Annual Training: All volunteers are required to attend annual training sessions to stay up to date on CGH policies, procedures, and relevant safety and privacy regulations.
• Compliance with Policies and Procedures: Volunteers must adhere to all organisational policies and procedures, including confidentiality, health and safety guidelines, and patient interaction protocols
Time required
Flexible days and hours to suit the volunteer.
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