The opportunityDelaware North Australia is hiring a full time Assistant Outlet Manager for our Rustica venue at Melbourne Airport! We’re looking for someone who’s passionate about delivering outstanding guest service, with a positive attitude and a drive to create unforgettable experiences.In this role, you'll support the manager in overseeing daily operations, managing staff, boosting revenue, and exceeding guest expectations. This is your chance to lead a dynamic team, showcase your skills, and make a real impact. Your input will be key to our success, and you'll build a reputation as the best in the business!What we offerFree staff car parkingDiscounted food and beverage purchases across our outletsAirport ASIC pass valid for 24 monthsReward and Recognition programTraining and development opportunitiesBeing part of a global company opens doors to various possibilities across our network of Australian and international resorts, airports and stadiumsWhat will you do?Assist in managing the daily operations of the venue and ensure all tasks are completed efficientlyFocus on guest satisfaction through exceptional service deliveryAchieve financial targets, manage budgets, control stock and oversee labourEnsure adherence to OH&S and food hygiene standardsSupport, develop and lead a diverse team with a strong emphasis on training to exceed guest expectationsMore about youPrevious supervisor/manager experience in a fast-paced cafe environmentResponsible Service of Alcohol CertificateFood Safety CertificatePassion for the hospitality industry with a guest-focused, energetic and self-motivated approachStrong people leadership skillsExperience in recruiting, mentoring, training and developing teamsStrong communication skillsAbility to work a 7-day rotating rosterWho we areMelbourne Airport serves as a primary transportation hub in Australia, facilitating travel for millions of passengers each year. The airport features a range of amenities, including lounges, dining options, shopping outlets, and traveler services. You will be part of an industry-leading team that shapes the travel experience for countless guests.Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Together, we’re shaping the future of hospitality — come grow with us!At Delaware North Australia & New Zealand, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, orientations, and experiences. Be part of a team that celebrates diversity and thrives on collaboration.
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