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Aso5 - platform support officer

Adelaide
Department for Education, South Australia
Posted: 31 July
Offer description

Join to apply for the ASO5 - Platform Support Officer role at Department for Education, South Australia

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Join to apply for the ASO5 - Platform Support Officer role at Department for Education, South Australia

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Why Work With Us

Every child and young person deserves a great education.

Department for Education

Job reference: 686919

Location: 5000 - ADELAIDE

Job status: Short Term Contract

Eligibility: Open to Everyone

Why Work With Us

Every child and young person deserves a great education.

We have a strategy that aims to unlock every child's potential now and into the future, one that in partnership with learners, students, parents and the wider South Australian community will build a world-leading public education system. One that is equitable and prioritises learning and wellbeing.

Together we will make our education system the best it can be.

When our children and young people thrive, so do our communities and our state.

About The Role

The Platform Support Officer plays a vital role in supporting these objectives. The role is responsible for administering the department's ServiceNow environment and providing expert guidance and support to other members of the Platform Support team. These functions are essential to the successful delivery of the directorate's strategic objectives.

The role also includes responsibility for implementing and managing ICT projects to ensure defined outcomes are achieved. Contributions made in this position will support the development and adoption of innovative techniques and methodologies that inform policy development and implementation, particularly in relation to ICT application support and enhancement.

Qualifications

Essential: Nil.

Desirable: ServiceNow Certified System Administrator certification, ITIL Foundations

Special Conditions

The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry. The incumbent will be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years.

For all other Special Conditions please refer to the attached Position Description.

Remuneration

ASO5 $85,790 - $95,413 per annum (1.0 FTE) + superannuation (12%) and leave loading.

Enquiries

Enquiries can be directed to Madhavi Bodduluri, Platform Support Lead, via email: Madhavi.Bodduluri@sa.gov.au

Application Instructions

Applications should be made through the IWorkForSA website.

Applicants are required to submit a CV, the Application Cover Sheet, Employment Declaration, and a cover letter of no more than two pages addressing the key competencies in the attached position description.

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.

Additional Note

This is a full-time contract role (1.0 FTE), 12-month term contract.

Applications close: 05/08/2025 11:30 PM

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.


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