Lead Customer Experience Manager
As a Lead Customer Experience Manager, you will drive excellence in service delivery and sales profitability while supervising staff and delivering exceptional customer experiences.
* Collaborate with/lead the team to ensure excellent customer service and QSC standards are met;
* Maintain workplace safety and highest food safety standards;
* Manage inventory, labor, and cash control to maximise profitability;
* Ensure proper cash handling according to policies;
* Monitor metrics to meet targets and goals;
* Develop strategies to enhance customer feedback and experiences;
Our Workplace
We provide a flexible and supportive environment that offers comprehensive training and exciting perks.