Customer Experience Specialist
We are seeking a dedicated and customer-focused individual to join our team as an Assistant Restaurant Manager. In this role, you will be responsible for delivering exceptional customer experiences, driving staff engagement, and contributing to the overall success of the restaurant.
Main Responsibilities
* Collaborate with the Restaurant Manager to develop and implement strategies that drive customer satisfaction and loyalty.
* Lead and motivate staff to deliver exceptional customer service, ensuring high levels of satisfaction and repeat business.
* Monitor and respond to customer feedback, implementing improvements to enhance the overall guest experience.
* Contribute to the development and implementation of business plans, working closely with the Restaurant Manager to achieve goals and objectives.