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Customer experience manager

Canberra
beBee Careers
Posted: 15 June
Offer description

Job Description:

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* A successful Assistant Store Manager supports the Store Manager and enables their team to create great experiences for our customers and drive business outcomes.

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* They work with their Manager to build a culture of development that inspires and engages the team, creates future leaders and high performance.

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Key Responsibilities:

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1. Embed customer excellence while growing your business through clear direction and operational excellence.

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2. Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results.

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3. Support your Store Manager to manage store schedules and wages effectively to achieve productivity and wage targets.

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4. Advocate for our foundation, engaging the team on how they can make a positive impact on our projects around the world.

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Benefits:

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* Competitive salary and super

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* Local and Global career growth - progress your career across our brands

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* 50% off our Group Brands

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* Wellness support 24/7 - mental health, relationships, family and more

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* Discounts for you and your family - medical, travel, financial and more

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* Paid program for new parents heading back to work

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About Us:

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We are a diverse team of 20,000 people around the world who love to think big and have fun along the way. We develop, reward and recognise our team members, so they can feel empowered to reach their full potential. We know life's more fun when you're free to be you and our team bring their point of difference, making us into the unique global retailer we are today.

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We are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed. We strongly welcome and encourage individuals of all backgrounds to apply with us.

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We are proud of our diverse global workforce and we focus on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

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