About us
For over 150 years, Anglicare Southern Queensland has been walking alongside Queenslanders, offering care, support, and dignity to those who need it most. By providing a range of support services, including aged care, foster care, family support, homelessness services, youth support and counselling, our mission is to make a lasting impact by fostering hope, independence, and inclusion.
At the heart of everything we do is a simple belief: everyone deserves to be treated with dignity, respect, and care. Join our team today, and make a difference today, tomorrow and together. Be where you are needed. Belong right here.
About the Role
As a Practitioner within our Youth Homelessness Programs, you will provide responsive, person‐centred support to young people who are at risk of or experiencing homelessness across our InSync, Reconnect, and Immediate Housing Response services. You will deliver practical and therapeutic support including case management, crisis and transitional accommodation assistance, mediation and family reconnection, safety planning, counselling, and advocacy. Working collaboratively with young people, families, and external services, you will support pathways to stable housing, strengthen daily living skills, address mental health concerns, and foster safe, sustainable transitions toward independence and long‐term stability.
This is a permanent part‐time position, working 45.6 hours per fortnight (three days per week), based in Cleveland, QLD.
Responsibilities
* Deliver high‐quality, person‐centred case management, mediation, advocacy and practical support to young people and their families in line with Anglicare's Mental Health and Wellbeing Practice Framework.
* Work collaboratively with young people and families to identify goals, develop tailored support plans, strengthen living skills, and promote pathways to independence and stable accommodation.
* Advocate on behalf of young people and families, including coordinating referrals and liaising with specialist services to ensure integrated and effective service delivery.
* Contribute to program development by participating in strategic planning, identifying service gaps, supporting community‐responsive projects, and assisting with promotional activities.
* Maintain accurate, timely and high‐quality documentation, reports and case notes, ensuring compliance with organisational policies, funding requirements and legislative standards.
* Build and maintain strong, cooperative relationships with internal teams, external stakeholders, community agencies and government services.
* Contribute to a positive team culture by actively participating in meetings, sharing knowledge, supporting colleagues, supervising students (as directed), and engaging in continuous improvement initiatives.
* Uphold professional standards by maintaining confidentiality, complying with the Code of Conduct and Work Health and Safety requirements, participating in professional development, and undertaking delegated duties in accordance with organisational policies and delegations of authority.
Qualifications, Credentials and Other Requirements
* Degree in Health, Human Services, Behavioural Science, Social Work, Psychology or similar, and/or equivalent practical experience.
* Current Queensland Driver Licence
* Current Blue Card (Working with Children Check)
* Demonstrated experience providing case management and assessment support to adults and young people experiencing or at risk of homelessness.
* Experience delivering intervention strategies relating to family support, homelessness, and at‐risk young people.
* Strong written and verbal communication, negotiation and relationship building skills.
* Ability to work both independently and collaboratively in a team environment.
* Competent in Microsoft Office and comfortable learning new systems.
* Commitment to flexible working hours as required.
About You
You are a dedicated and compassionate professional with the skills and experience to support young people experiencing or at risk of homelessness. You have strong case management, advocacy, and support skills, a sound understanding of community and government resources, and the ability to work collaboratively with colleagues, families, and external agencies. You are committed to promoting independence and positive outcomes for young people, maintaining high professional and ethical standards, and engaging in continuous professional development while contributing to a supportive and positive team culture.
Why you will love working with Anglicare Southern Queensland
* Voted Reader's Digest Most Trusted Brand in Aged Care seven consecutive years in a row.
* Know your role is making a real difference supporting Queenslanders in need.
* Value‐driven organisation rooted in Love, Care, Hope & Humility.
* Flexible Working Environment and work from home possibilities.
* Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
* Novated Lease – pay for your car and running costs with pre‐tax dollars!
* Corporate Health Insurance Discounts with Bupa and Medibank.
* Benefits App – Discounts and cash back at retailers (Woollies, Big W, Myer & more!).
* Referral App – $1 for each time you share a job and up to $300 for a successful referral.
* Wellbeing App – Mental, Physical and Financial wellbeing support.
* A culture of recognition with our Annual People Awards.
* 24/7 Employee Assistance Program & Pastoral Care Support.
What's next?
Apply now and send us your most recent CV. We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please contact: Grace — gsharma2 @anglicaresq.org.au
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ communities, people with disabilities and people with a lived experience of mental health issues. We promote a child‐safe environment and are committed to providing on‐going care and protection
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